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North Vancouver

Hours of Operation

9:00 - 17:00 PST




TMTI Legal

Our Privacy Policy.

Talk Me Through It Canada Limited ('TMTI Canada') is a company registered in Canada. We provide technical support services and web-based self-learning solutions. We are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy.

We are committed to protecting your privacy
TMTI collects the minimum amount of information about you whilst striving to deliver an excellent service. Our Privacy Policy describes the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information.

Information Collected
We may collect any or all of the information that you give us depending on the way you use our website - this may include your name, address, telephone number, fax number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website.

Information Use
We use collected information to process the task for which you visited the website or to enable us to respond to any feedback you may have sent to us. Data collected in Canada is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorized access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information relating to your details.

Your Internet browser has the in-built facility for storing small files called "cookies" - these hold information which can allow our website to recognize you on a repeat visit. Certain areas of our websites may take advantage of this facility to improve your experience. You have the ability to prevent your computer from accepting cookies but, if you do, certain functionality on the website may be impaired.

Disclosing Information
We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete a transaction you may have made - when arranging for delivery of something that you have ordered, for instance. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent. We may from time to time provide information of a general nature to third parties - for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals.

Changes to this Policy
Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. We suggest that you read this document each time you visit the website.

Contacting us
If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us at You can also correct any factual errors in that information or require us to remove your details from any list under our control.